Marketers keep replacing major martech apps, integration #1 factor for replacements

Integration is #1 Factor in Replacing Martech Apps

My friends at MarTech.org lately produced their latest Martech Alternative Study 2022, exactly where marketers shared which apps they’ve changed around the previous 18 months, what their major drive was in performing so, and what have been their most significant components in deciding on the replacement alternative.

Internet marketing automation (24%), CRM (23%), Search engine optimization (23%), e mail marketing and advertising (22%), and perform/challenge management (19%) apps were being the most routinely changed.

As I highlighted in blue in the chart higher than, the #1 most frequently cited element in deciding on their substitute remedy was integration capabilities/open up API — chosen by 56% respondents, up 13% factors from the similar study in 2021.

It is a top 5 topic of this decade in martech: platforms, networks & marketplaces.

Of class, this isn’t to say that the other things — charge, support, security, and so on. — weren’t vital too. But the variable that most entrepreneurs agreed on was integration. If it won’t integrate with the rest of the tech stack, all the things else is moot. It is the tree that falls in the forest without everyone about to hear it.

The second most popular variable was info centralization/details abilities (preferred by 50% of respondents), which is carefully tied to integration. Following all, facts is the foundational layer of integrations.

Tied in next also with 50% was “ability to evaluate ROI” — which is heading to be on the major of everyone’s minds in our tighter economic system. But to measure ROI, you will need the knowledge. And to get the information, you have to have integrations. These three aspects are bound collectively by atomic forces.

But what inspired entrepreneurs to look for out a substitute answer in the first spot?

Primary Motivation in Replacing a Martech System

When wanting to change a commercial app (the study handles substitute of homegrown apps individually), the #1 inspiration was improved attributes (53%). Of class, this would make perception. Entrepreneurs seem to martech to give them the abilities vital to perform in continually shifting and evolving markets. What you can do issues.

Having said that, I would have anticipated the #2 inspiration to be cost — searching for an different answer to decrease costs. That was the survey consequence in 2021.

But in 2022, far better/less difficult integration was the second most common drive (24%, up 5% details from 2021) to seek a alternative application. Basically, a drive for superior integration triggered 1 out of every single 4 martech application substitution initiatives.

That’s rather remarkable.

I’ve said this lots of moments in advance of to martech item teams: the sector is talking to you with a good booming voice in the sky, “Treat integration as a initial-class element!”

More and more, the martech market — and the SaaS universe a lot more broadly — have taken this to coronary heart. A new exploration report from Pandium on the Point out of Integrations and APIs at 400 SaaS Businesses shows that 86% of the Top 100 SaaS firms in the world now have a community integration market. (73% of them have an in-app marketplace.)

Public Integration Marketplaces in Martech and SaaS

That is amazing and a powerful testament to the value of app ecosystems for major SaaS firms.

But what is even additional telling is that 31% of seed-stage SaaS startups now element a general public integration marketplace far too. Just about 1 out 3 SaaS startups — which are specifically strapped for time and sources, forced to make pretty tricky alternatives about what to prioritize — have preferred to prioritize creating both integrations and a marketplace to make it straightforward for consumers to find out and use them.

It’s heartening to see martech purchasers and sellers agree: integration is critical.

We even now have even more to go on this journey of martech platforms and ecosystems. But as an marketplace, at least’s we’re all marching in the exact way with a considerably extra seamlessly and powerfully integrated long term on the horizon ahead.

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